Keep the WhatsApp Business app

What you need

The number must be in the WhatsApp Business app, up to date. If it is in the regular WhatsApp app, move it to WhatsApp Business first: the app offers it when you install it, and your chats come along.

Keep the phone of the number with you: Meta will ask you to confirm it.

The code to scan

While connecting, Meta shows a QR code to scan with the WhatsApp Business app of the number. So connect from a computer, phone in hand: a phone cannot scan its own screen.

After connecting

You keep writing from the app, and conversations also reach the software that sent you the link.

When connecting, you choose whether to bring in your conversations from the last 6 months. Your contact list is sent too. We keep their content only for the planned retention period; nothing is deleted from your phone.

Open the app at least every 14 days: otherwise Meta disconnects the number and you have to start again.