Opticians
“Are my glasses ready?” Your software answers, on WhatsApp.
The collaborator reads the status of every order in your optical software, answers your customers at any hour and leaves you what needs an optician.
- Hello, are my glasses ready? It's order C-7712.
What your customers ask
And what they read back, straight from your software.
Are my glasses ready?
Yes, since this morning. You can drop by until 7 pm.
How much do I still owe?
€95.00, to be paid in store when you collect them.
Shall I send you my new prescription?
Yes, as a photo here: it is read and added to your file.
Are you open on Saturday?
Yes, from 9 am to 7 pm.
Can I book an eye test?
Your request is passed on to the store, which offers you a slot here.
Without you, and with you
Without you
- Gives the status of an order and the day it is ready
- States the balance due, from your software
- Reads a prescription sent as a photo and adds it to the file
- Answers questions about opening hours and services, from your website
- Lets your customer know when their glasses are ready
Asks you
- A discount
- An appointment to schedule
- A complaint about a product
With your software
Nodium plugs into the software you already use. You open, field by field, what the collaborator may read; everything else does not exist for it.
What it may read
- Order reference
- Status
- Ready date
- Balance due
- Purchase price · Closed
- Margin · Closed
Frequently asked questions
Can my optical software be connected?
If it publishes an API (MCP, OpenAPI or GraphQL), you connect it from a screen. If not, write to us: we will look into it with your vendor.
What about my customers' health data?
The collaborator only reads the fields you open. Data is hosted in Europe and is never used to train an AI model.
Are my customers talking to a bot?
They write to your store's WhatsApp number and read a reply in its name. You take over any conversation in one click.
How much does it cost?
The free plan is enough to start, with no credit card. The fees Meta charges for WhatsApp are separate.
Your customers' answers are already in your software.
Start with the free plan. Nothing is written to your software without your approval.